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Domestic abuse and violence against women and girls

Find out more about domestic abuse, and support services in Westminster.

Get help

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Support for domestic abuse is available from the Council and voluntary organisations and national services.

Support from the police

In an emergency, always dial 999. For non-emergency support call 101.

If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Family and Children's services

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If you are worried that a child or young person is at immediate risk, please contact the assessment and access team immediately at [email protected] or phone: 020 7641 4000

If you need a service in an emergency between 5pm and 9am on weekdays or 24 hours a day at weekends and bank holidays, you can contact the Emergency Duty Team on 020 7641 2388.

Freedom Programme

Westminster Children’s Services can refer you to The Freedom Programme which is facilitated in house by Domestic Abuse specialists. It is an 11 week group programme for women who have experienced or still are experiencing domestic abuse.  The aim of this programme is to help you to understand abusive behaviour and help you identify abusive behaviour in the future.

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Angelou Partnership

Angelou is a partnership of 10 specialist organisations that support women and girls experiencing domestic or sexual violence in Westminster, Kensington and Chelsea and Hammersmith and Fulham.

Angelou can provide support if you have been subjected to domestic abuse, sexual violence, stalking, forced marriage, so called honour-based violence, female genital mutilation and child exploitation. They provide specialist support to the Black, Minority and Ethnic and Lesbian, Gay, Bisexual and Transgender communities.

Contact Angelou Partnership:

  • Call 0808 801 0660, Monday to Friday, 10am to 4pm. Wednesday 6pm to 9pm.
  • Or, 0208 741 7008, Monday to Friday, 10am to 6pm.
  • Email: [email protected]

Translators are available.

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Men’s advice line

Men’s Advice Line is a confidential helpline for all male victims of domestic abuse and those supporting them. They offer advice and emotional support, and signpost to other vital services that help keep them and their children safe.

Phone: 0808 8010327 or email i[email protected], Monday to Friday, 9am to 8pm.

National Domestic Abuse Helpline

The Nationl Domestic Abuse helpline is available 24 hours a day for anyone experiencing domestic abuse.

Phone: 0808 2000 247 for 24 hour telephone support.

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Women's Aid

Where telephone support is not safe, Women’s Aid have an online service to support you. This includes instant messaging, (Monday to Friday, 10am to 12pm), email support (response within five days), a survivor’s handbook (to get help on housing, safety planning, dealing with police and more) and a community of survivor’s forum.

Victim support 

Victim Support offer tailored support to help people recover from the effects of crime and traumatic events.

Telephone support is available 24 hours a day, phone: 0808 168 9111.

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Paladin National Stalking Helpline

Paladin is a trauma-informed service set up to provide support for anyone experiencing stalking.

Phone: 0808 802 0300, 9am to 4pm weekdays, except for Wednesdays when it is open from 1pm to 4pm.

Samaritans

Samaritans offer helpline support 24/7. They work to make sure there's always someone there if you’re having a difficult time.

Phone: 116 123 or text: 85258

Forced Marriage Unit

The Forced Marriage Unit offer support if you’re trying to stop a forced marriage or you need help leaving a marriage you’ve been forced into.

Phone: 020 7008 0151 or email: [email protected]

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Female Genital Mutilation Helpline

The NSPCC run a helpline to provide support for anyone who is concerned about Female Genital Mutilation.

Phone: 0800 028 3550

Surviving Economic Abuse (SEA)

SEA offer support to anyone who is experiencing economic abuse. This means when a partner restricts how you access or use money and resources, such as accommodation, food, clothing and transportation.

Crime Stoppers

If you witness or have information related to domestic abuse, you can call Crime Stoppers completely anonymously.

Phone: 0800 555 111

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Published: 11 March 2022

Last updated: 29 April 2022