Avoiding complaints

Complete silence in a city is unrealistic. But there are simple ways to avoid disturbing those around you.


When planning a party let your neighbours know or consider inviting them along. If your neighbours are aware of what's going on, they are less likely to mind. When guests are leaving remind them that others live in your area. Remember that later it gets, the quieter your music should be. If there is a complaint about your party, we will pay you a visit.

Read our factsheet for more information.

Music and TV

Although you may have the best speakers on the market, your neighbours probably don't want to know. Make sure that the speakers are away from the wall and, if possible, raised off the floor. If you can hear your music in another room, your neighbours probably can too.

 Read our factsheet for more information.

Around and about the house

When doing DIY consider the time and make sure that it's not too late (or too early) in the day. To avoid complaints ensure your washing machine is properly balanced and has finished it's cycle by 9pm at the latest.

 Read our factsheet for more information.


Leaving animals on their own is sometimes inevitable, but it means they can get lonely and cause a nuisance to neighbours. Avoid leaving your pets alone for too long and make sure that there are plenty of toys to keep them occupied during the day. DEFRA has produced a leaflet on practical ways to reduce your dogs barking.

Read our factsheet for more information.


All audible intruder alarms should be fitted with a 20 minute cut out device.  If your alarm does not have this function or it fails to work, you are liable for the costs of making your property safe again if we have to force entry to the property to disable your alarm.

To prevent damage to your home and avoid these costs, you can nominate someone to be a key holder so that they can open the door and disable or reset the alarm. The council maintains its own voluntary register of key holders.

Register your alarm and keyholder

Read our factsheet for more information.

Last updated: 8 June 2016
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