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Find out about the ways that you can shape the service that we provide.

Published on: 18 January 2021

Last updated: 20 April 2021

Residents' Associations and other groups

No one knows your block or estate better than you, so who better to represent your area, than you? Our Residents’ Associations make decisions which affect your local community.

Role of a Residents’ Association

Residents' Associations represent many of the people who live on our estates. They discuss concerns, chat to their local team, and some organise events for residents.

As a representative, you can help your area in a range of ways, to help build community spirit and support other residents. This could include:

  • managing community halls on estates
  • arranging regular coffee mornings or exercise classes
  • organising events in your local community hall

Advice on setting up a Residents’ Association

If you do not already have a Residents’ Association in your area and would like to set one up we can offer advice through:

  • a cash grant to help you get off the ground
  • a model constitution for your association
  • details about community halls which are available for your use

We also offer help to new and existing associations through campaigning, training or increasing membership, as well as answering queries about running the association.

If you are interested in setting up a Residents' Association, please contact the resident engagement team.
Email: [email protected]
Call: 0800 358 3783 (freephone)

Setting up and running a residents’ association can take up a lot of time, so we offer a range of other ways to get involved. 

The other options include, setting up a sounding board or block representatives’ group, where we help to organise and run the meetings for you. 

If your group is small, we can also set up a ‘residents voice’ where you do some organising and running but it is easier to run than a residents’ association. 

The resident engagement is happy to help you explore these options.


Related documents

Final model constitution PDF, 179.82 KB, 10 pages