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About your property

Information for Leaseholders regarding heating and hot water, pest infestation, buildings insurance and subletting your home.

Published on: 8 January 2021

Last updated: 4 February 2021

Pest infestation

We provide a pest control service to all tenants and leaseholders. As well as treating rooms in your home, we will also treat problems in areas such as hallways, sheds, garages and community halls.

Types of treatment vary but poisoned bait is a common solution for many pest infestations. If this is used then you will be advised about safety and hygiene precautions that you may need to take. There will also be follow up visits to make sure the treatment has worked.

If you are a tenant you will not be charged for the pest control service. If you are a leaseholder, the cost is covered by your service charge.

Occasionally, other work is recommended as a result of a pest problem. This work is carried out for free if you are a tenant but if you are a leaseholder you will be responsible for the work.

To report a pest problem please get in touch.

Call: 0800 358 0514 (Monday to Friday, 8.30am to 5pm)

Email: [email protected]