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How we help people who are or are at risk of becoming homeless.

Published on: 30 December 2020

Last updated: 11 February 2021

What this means for you

Under the Homeless Reduction Act we are required to provide free information and advice to everybody who makes contact with the Homeless Prevention Service who is homeless or threatened with homelessness in the future. This includes advice on:

  • preventing homelessness
  • how to secure accommodation when homeless
  • the rights of people who are homeless or threatened with homelessness and the duties of the local authority (explained in the next section) 
  • the help available to people who are threatened with homelessness
  • how to access the help that is available

We are also required to provide specialist information and advice for specific vulnerable groups who may find themselves threatened with homelessness or without accommodation. This specific advice will be made available to:

If you think you might become homeless, you must get in touch with us at the earliest opportunity.