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COVID-19 advice and information

Find advice and information on COVID-19 and housing services.

Published on: 24 January 2021

Last updated: 4 February 2021

Vulnerable residents and community supportive housing

We regularly call on vulnerable residents and help with urgent repairs, groceries, health services and financial advice. For residents living in community supportive housing, we have dedicated support and care available. 

Automated welfare calls

Over 3,000 residents will receive automated welfare calls each month. Through these, residents can select options on their phone to tell us how we can help them best - with housing matters and any other needs such as supplies and care. They can opt-out at any time, and we are writing to residents, so they are aware in advance. 

Contact us if you would like us to check in on you regularly. These calls are in partnership with Westminster Connects - linking volunteers to those who need help. Volunteers across the community can deliver shopping, collect and deliver prescriptions, or just be there.

If you are worried about someone or want to get involved

Please find further information on: