Homelessness to be tackled early thanks to new advice centre

Fri, 30/11/2018

Families at risk of becoming homeless will benefit from a brand new advice service in the north of Westminster.

The Housing Solutions Service family centre, which opened this week in Bruckner Street, has an appointment and drop in service for residents worried about losing their home.

Westminster City Council is partnering with Shelter to provide expert housing advice focused on helping families earlier and preventing them were possible from losing their homes, through outreach services across the borough.

This is a brand new approach which aims to tackle homelessness by preventing it happening in the first place.

Cllr Andrew Smith, Westminster City Council cabinet member for housing and customer services, said: “We’re changing the way that we work on homelessness, stepping in before people reach crisis point.

“Our new centre at Bruckner Street is one of the way we’re helping some of our vulnerable residents, brings a range of experts under one roof.

“By engaging early we’re confident we can help more people, cutting out the unimaginable pain and stress that people can go through when they lose their home.”

Trailblazer, Westminster’s early intervention service that works alongside Shelter, has prevented homelessness in over 140 households in the last six months.

By setting up the centre in the heart of the community with services all together under one roof, residents will be able to get help and advice far more quickly, and if needed make homeless or housing applications to the council.

Bruckner Street will also be home to employment coaches, debt and benefit advisers and specialist landlord and tenant mediation and advice. 

By helping people to understand their statutory rights, the council hopes to make a positive difference more quickly.

Westminster’s trusted partners are playing a key role in this early intervention work, using their knowledge on the frontline.

Shelter are working in the community, operating in places where residents already go for advice, so as to help prevent minor issues becoming a crisis. The Passage are also providing a tailored service for individuals to go to get advice and help on subjects ranging from homelessness, benefits, and employment advice. This is based in St Vincent’s Centre, Carlisle Place, SW1P 1NL.

The council runs a variety of outreach sessions with Shelter throughout the week.

People can call 0207 641 1000 to get in touch with the team. You can also fill out an online self-assessment form on the council’s website and a member of the team will get in touch with you.

Last updated: 13 December 2018