Help for young parents and carers

There is a range of support available for young parents and young carers living in Westminster. Read the guide below for more information.

1. Family Information Service

The Westminster Family Information Service (FIS) is a free, impartial information service for parents and carers of children and young people aged up to 19 (or up to 25 years for those with additional needs).

You can contact the service Monday to Friday 8am-4pm on 020 7641 7929 or email

Use the FIS directory

The FIS has a directory which provides information on assistance for parents in Westminster. It also includes information on national organisations who provide support.

You can search by category or type in a search term such as 'childcare':

  Search the FIS directory

2. Single Parent Action Network

The Single Parent Action Network provides lots of help for single parents. 

It includes:

  • advice and information on all aspects of parenting alone
  • a lively online community supported by experienced single parenting specialists
  • news of low cost or free events for you and your family
  • online learning courses, including assertiveness and ways into work

Why not try one of their online courses to see what you think?

View the Confident Parenting course

3. Free vitamins for mums and babies

Health Visitors provide vitamins via local health centres and family hubs.

The vitamins are free for:

  • pregnant women and women thinking about having a baby
  • new mothers with a baby under 12 months
  • children aged 1 month to 5 years

Email or call 07785451794 to find out more.

4. FACES - Help finding work

The Families and Communities Employment Service (FACES)

FACES aims to tackle the barriers faced by parents trying to find work and support them into suitable employment, training or volunteering.

Our employment coaches will work with you on a weekly basis for 6 months, helping you determine your goals and support you to achieve them.

We can support you with the following:

  • job searching, CV writing and interview practice
  • learning new skills, including courses, IT training and English Language classes
  • support you with looking for apprenticeships
  • advise you on benefits and money management
  • childcare support and advice
  • in-work support, covering Housing Benefit, Council Tax, Working Tax Credit

For more information, please email

FACES is an initiative between Westminster City Council, Royal Borough of Kensington and Chelsea, Hammersmith and Fulham, and the Department for Work and Pensions.

5. The Family Nurse Partnership

The Family Nurse Partnership (FNP) is a voluntary home-visiting programme for first-time young mums, aged 19 years or under. A specially trained family nurse visits the young mum regularly, from the early stages of pregnancy until their child is 2. The FNP programme aims to enable young mums to:

  • have a healthy pregnancy
  • improve their child’s health and development
  • plan their own futures and achieve their aspirations

FNP is a home-based visiting programme. However, family nurses are able to offer parents a choice of location where this is most appropriate eg GP surgeries, children’s centres, community health services, extended schools, health centres, café etc.

Anyone can refer to us and we also welcome self-referrals.  Please visit FNP for further information or contact your local family nurse partnership service at:

  • Telephone:  020 8962 4986
  • Email:
  • Address: West Central London Family Nurse Partnership, St Charles Centre for Health and Wellbeing, 1st Floor, Central Core, Exmoor Street, London W10 6DZ

7. Help for young carers

If you are 5 to 19 years old and care for a family member with a long-term illness or disability, Westminster council can give you:

  • advice 
  • information about other services that can help
  • one-to-one support if you have a high level of need

Contact us or ask someone you know to contact us for you - a friend or relative, a teacher, or your family doctor:

Last updated 05 February 2020

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