Emergency planning for your business

Emergencies can disrupt businesses, affecting operations, revenue and confidence. This can have a detrimental effect on employees, customers, shareholders, and communities.

Your customers will still expect continued services, even in the most challenging of circumstances. Your customers will expect you to be fully in control, and be seen to be in control, as your organisation's reputation is at risk if you are not. Could you answer these following  questions?:

  • what could you do to help your business cope through an emergency?
  • what would be the impact to your business if you need to close for a day, a week or a month?
  • could you relocate? Change your opening hours? Find extra staff?

Business Continuity Plans

Business continuity plans will help ensure you can answer these questions and more, also ensuring that the impact of emergencies on your day-to-day business functions are kept to a minimum.

The business continuity planning process helps you to:

  • identify the potential threats,
  • identify areas, activities or processes where any failure (e.g. of equipment, technology, suppliers, etc) would lead to a major business interruption,
  • identify key activities and staff working within those areas,
  • plan to reduce the likelihood or reduce the impact of identified risks/threats,
  • exercise the plan and train your staff.

For further advice:

Last updated: 9 August 2016
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