Payment by Direct Debit means you don't have to worry about paying your Council Tax each month. It is an automated way of paying the bill. You must have an account with a bank or building society to set up a Direct Debit.
Before you set up a Direct Debit please make sure that you have your bank or building society name and account, sort code and branch address available. These details can be found on a bank statement.
Alternatively, phone the Direct Debit hotline on 0343 178 2743.
If you aren't the bank account holder, or more than one person is required to authorise debits on this account, then a paper Direct Debit Instruction needs to be completed.
Once your bank or building society has accepted a Direct Debit can be paid from your account, we'll ask them for your Council Tax instalment to be paid at the frequency you have chosen.
We notify you in advance of the payments for the year and give you at least 14 days prior notice in writing. We will issue you with advice regarding any amendments to your payments at least 14 days before the payment is due.
There are many benefits, including:
The guarantees are:
Contact us immediately by completing a new Direct Debit form online, telephone, email or post.
If you send details by post, you will face a delay in amending your records as we will not be able to update our records until it is delivered.
The council uses approximately 7 metric tons of paper when sending out bills.
Help us save money, protect the environment and make your life easier by paying by direct debit and receiving your bill electronically.
Send your request to firstname.lastname@example.org and we will email your next bill to you in a secure format.