Test and Trace
NHS COVID-19 App
The NHS COVID-19 app is a vital tool for NHS Test and Trace which will help protect yourself and others in our community.
- listen to an Arabic translation of how to use the NHS COVID-19 app.
- watch an Arabic translation of how to use the NHS COVID-19 app.
- listen to a Bengali translation of how to use the NHS COVID-19 app.
- listen to a Bengali Sylheti translation of how to use the NHS COVID-19 app.
- listen to a Farsi translation of how to use the NHS COVID-19 app.
- listen to a Kurdish Sorani translation of how to use the NHS COVID-19 app.
- listen to a Tigrinya translation of how to use the NHS COVID-19 app.
Visit the NHS website to find information for businesses in other languages on what you need to do to support the app.
How Test and Trace works
Testing is a vital tool for protecting people and our communities
What to do if you have symptoms
If you have symptoms of coronavirus, you must stay at home and ask for a coronavirus test through the NHS or by calling NHS 119.
You must take the following steps if you have coronavirus symptoms or are contacted by NHS Test and Trace that you have been in close contact with someone with coronavirus:
- if you have one or more symptoms of coronavirus, which are a high temperature, a new, continuous cough, or a loss of, or change in, your normal sense of taste or smell (anosmia), you must immediately self-isolate
- you then must book a test through NHS.UK or call NHS 119 - testing is available for anyone who has symptoms
- you must isolate for 10 days if you test positive, and you will be contacted by NHS Test and Trace who will help you identify who you have been in contact with and will gather their contact details - people identified as having been in close contact with someone who has a positive test must stay at home for 10 days, even if they do not have symptoms
The symptomatic test usually involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud.
What help can I get?
- If you test positive, our Westminster Connects service can support you with things like food shopping
- If you're told to self-isolate, are unable to work from home and your income will fall as a result, you may be eligible for a Test and Trace Support Payment.
Local Contact Tracing
We are now carrying out local contact tracing in Westminster.
This means that NHS Test and Trace will pass on details to the council of residents they have not been able to contact within 24 hours. The council will then try to make contact with the resident letting them know that they have coronavirus and what to do.
If you are contacted by the council, we will explain how long you need to self-isolate for and ask what support you need in order to do this. For example, we can arrange to get food and medicines delivered to you. If you need financial support, we will provide information on how you can access this.
We will also check with people who are already self-isolating to ensure they have the support they need.
If you have a question about local contact tracing in Westminster please email [email protected]
Test and Trace advice in other languages
Coronavirus guides are available in other languages on GOV.UK. This covers government advice on COVID-19 testing, treatment and vaccination.
Translated posters and resources are also available to download on the Public Health England Campaign Resources Centre.