Contact us
Please ensure that you quote your Council Tax reference number when you contact us.
Email: [email protected]
Telephone: 0343 178 2743 (Monday to Friday, 8.30am to 6.00pm). The call centre also has a Language Line.
Post: Westminster City Council, PO Box 165, Erith, DA8 9DW
We offer a full translation service from all of our offices. We can also provide documents in alternative formats such as braille, large print and audio and where necessary by email. Please note that some documents must be delivered by post, but if a reasonable adjustment has been made to correspond with you via email a copy will be sent via email.
You can use a free phone to speak to council departments at one of our libraries.
If you are unable to visit our offices because of a disability or if you are a vulnerable person, we can arrange for an officer to visit you at home.