Our planning and building control services are still operating but some temporary measures are in place.
General enquiries should be made through our website or general email addresses as normal. Officers are contactable over e-mail or by phone and can also arrange and participate in conference calls using Microsoft Teams and Skype.
We do not want our customers and staff to be put at risk at this time and will continue to avoid face to face meetings and site visits which involve entering a property where a virtual meeting and/or desk-based assessment are sufficient to assess proposals. Applicants should provide comprehensive site information including dated photographs of the inside of a property and/or relevant views out. Where this is not sufficient to determine the application, we will assess the need for site visits on a case-by-case basis.
Site visits will now be undertaken where we have agreed they are required and can be undertaken safely. In these cases, and in advance of the visit, applicants must email confirmation that the visit will be undertaken in line with the latest government and HSE guidance and set out the terms by which site visits are to be undertaken, making reference to our site visit protocol.
Planning applications should be submitted online via the Planning Portal. Applications submitted by hard copy will experience delay in processing.
Currently only consultation responses sent electronically, either by e-mail or submitted online, will be accepted.
Planning Committees are currently being held fortnightly as remote meetings. Members of the public and interested parties are welcome to address the virtual committee. Instructions on how to access the meeting as part of the audience are published with the agenda. For agendas and further information, check the council’s committee web pages.
A number of temporary changes to national policy and legislation including new permitted development rights have been introduced in response to the pandemic. Find out about changes and new permitted development rights.
See our advice on construction sites.