Contact us

Order, apply and pay for council services right here on our website. It's quick, convenient and open for business 24 hours a day. Click the buttons below to find out more.

Adult services

Find out about social care for vulnerable adults such as the disabled or elderly, or tell us if you are worried about a vulnerable adult.

020 7641 2500


Find out how to claim Housing and Council Tax Benefit to help pay your rent and council tax.

Tell us about any changes to your circumstances or make an enquiry about your claim.

0800 072 0042

Births, deaths and marriage

Find out about registering a birth or death, getting married or having a civil partnership in Westminster, or becoming a British citizen.

020 7641 7500

Children's services

Find out about Social Services, childcare, schools and family support, or tell us if you are worried about a child.

020 7641 4000

Council services for business

Find out more about paying your business rates, licensing your business, commercial waste and special events.

020 7641 7000

Council Tax

Find out more about paying, registering, checking your balance or setting up a Direct Debit, or make an enquiry.

0845 302 3400

Electoral services

Find out about registering to vote or local elections.

020 7641 2730


Find housing information and applications, and advice about being homeless.

020 7641 1000


Find locations and opening times, and information on how to renew books and DVDs, or make an enquiry.

020 7641 6200


Find out how to search for, view and comment on licensing applications, and find information about applying for a licence.

020 7641 6500


Find out about permits for residents and businesses, disabled badges and suspended parking bays.

You can also pay a parking ticket or challenge a fine.

020 7823 4567


Find out how to search for, view and comment on planning applications, and find information on submitting a planning application.

020 7641 6500

Recycling and rubbish

Find out when your rubbish is collected, order bin bags and get information on how to recycle.

020 7641 2000

General enquiries

020 7641 6000

Calls to the contact centre may be monitored or recorded.

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You can also keep up-to-date with what's going on in Westminster by subscribing to our newsletters.

Press and media enquiries

Westminster City Council's press office is operational 24 hours a day, 365 days a year.

Westminster City Hall postal address

Westminster City Hall
64 Victoria Street 

Last updated: 26 January 2016
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