Contact us

Order, apply and pay for council services right here on our website. It's quick, convenient and open for business 24 hours a day. Please note that calls to the Contact Centre may be monitored or recorded.

Adult Services

Find out about social care for vulnerable adults such as the disabled or elderly or tell us if you are worried about a vulnerable adult.

020 7641 2500


Renew books and DVDs, find out locations and opening times or make an enquiry about any subject.

020 7641 6200                                                              


Find out how to claim Housing and Council Tax Benefit to help pay rent and council tax.

Tell us about any changes or make an enquiry about your claim.

0800 072 0042


Find out about permits for residents and businesses, disabled badges and suspended parking bays.

You can also pay a parking ticket or challenge a fine.

020 7823 4567

Children's Services 

Social Services, child care, schools, family support and information or tell us if you are worried about a child.

020 7641 4000


Search and comment on planning applications and find out information about submitting a planning application

020 7641 6500

Council Tax

Pay, register, check your balance, set up a Direct Debit or make an enquiry.

0845 302 3400


Search and comment on licensing applications and find out information about applying for a licence.

020 7641 6500


Housing advice and applications and advice about being homeless.

020 7641 1000

Births, deaths and marriages

Find out about getting married in Westminster, registering a birth or death.

020 7641 7500

Electoral Services

Register to vote or find out about local elections.

020 7641 2730

Household recycling, waste and rubbish

Find out when your rubbish is collection, order bin bags and information on how to recycle.

020 7641 2000

Business line

020 7641 7000

General Enquires

020 7641 6000

Sign up, stay informed

You can also keep up-to-date with what's going on in Westminster by subscribing to our newsletters.

Press and media enquiries

Westminster City Council's press office is operational 24-hours a day, 365 days per year.

Westminster City Hall postal address

Westminster City Hall
64 Victoria Street 

Last updated: 21 October 2015
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