Skip to main content

This is a new website - we welcome your feedback to help us improve it.

Early Help

Find out about extra support for families in Westminster.

Published: 30 July 2021

Last updated: 4 August 2021

What is Early Help?

We use the term 'early help' to refer to extra support your family may need beyond the usual services available to everyone. By finding out what is working well for you and what areas you may be worried about we can help to build on your strengths and identify areas where further support might be needed. We make sure families have access to this support at the earliest possible stage.

Many organisations across Westminster work together to make it as easy as possible for you to get the right support, at the right time in the right place. 

If you feel you need some extra support you can gain further information about the Early Help service from your local Family Hub or children's centre. 

Worried about a child?

If you are a parent, carer or professional and have immediate concerns about the safety of a child or young person you should get in contact straight away by calling

  • the Access to Children's Services team on 020 7641 4000, available from 9am to 5pm weekdays, or
  • the Emergency Duty team on 020 7641 2388, outside of these times

Information for professionals - making a referral

Professionals should use the Multi-Agency Assessment and Referral Form (MAARF) to make a referral to Early Help.

If you are using this form for the first time you will need to create an account.

You need to complete this form if you are a professional and need to make a referral to Family Services. This includes either social care that is not an emergency, or targeted early help. 

Strategy for Early Help

Early Help Strategy 2019-2022 PDF, 854.47 KB, 20 pages

Tell us what you think

We're committed to providing high quality support to the families we work with and we're always happy to hear your feedback and suggestions.

Please complete our short survey to let us know your thoughts.