Change your resident parking permit details

Parking Services is currently experiencing a high volume of calls to our contact centre following the recent systems upgrade. Our contractors are working to resolve the issues.

In the meantime we apologise for any delays that you may experience when trying to speak to one of our customer service agents.

New permits issued will be virtual rather than paper-based from 1 April 2023.

You can change the address or vehicle details on your permit online by logging in to your account.

Log in to your account

Watch a video below for advice on resetting your password:

Other ways to apply

If you don't have internet access at home, use the PCs and iPads in our libraries to apply online.

You can also download the application form and, along with your proof documents, email it to: [email protected]

Or by post to:  Permits Administration, PO Box 353, Sheffield, S98 1ER

To find out why Parking Services needs to collect and store personal data, how this is used and your rights to access your information, please refer to our privacy notice.