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Westminster Registration Service - Coronavirus FAQs

See our Frequently Asked Questions about the Westminster Registration Service.

Published: 18 January 2021

Last updated: 20 January 2021

You can find information about marriages and civil partnerships at A Day to Remember.

Can I register my baby’s birth yet?

The register office is open for pre-booked birth appointments only.

Read more about registering a birth

Can I go to another Register Office to complete a birth registration?

No – all other register offices are giving priority to babies born in their district.  

What happens if I cannot register a death within 5 days?

Email us at [email protected] explaining your situation. Please provide a telephone number that we can contact you on, and we will call you back to help find a solution. Please be aware the call will be made from a mobile phone.

We recognise that there may be many questions about current procedures in relation to death. You can find information, guidance and advice on funerals and bereavement, as well as information on registering a death or still birth.

Can I apply for a correction, re-registration or space 17?

To make an application you will need to complete an application form and post this to us along with the original supporting documentation. It is not possible to receive this online or by email. Guidance and application forms are available online.

The postal address is The Westminster Registration Service, 317 Harrow Road, London, W9 3RJ.

Can I still come in person and order a birth, death or marriage certificate?

Unfortunately, this is not possible. We apologise for any inconvenience caused. You can make a certificate order online or contact us on 020 7641 7500.

Alternatively, you may wish order your certificates from the General Register Office.

Can I get married or form a civil partnership?

Please see the FAQs on our ceremonies website,

I need to book a Citizenship Ceremony. Are they still available?

Due to the current lockdown public group citizenship ceremonies have been suspended until further notice.

Private citizenship ceremonies are currently being offered virtually through Zoom and not in a face-to-face setting. If you would like to make a booking for a virtual private citizenship ceremony, you can request this by emailing your name, home office reference number and mobile number to our team at [email protected]

A member of the team will then contact you to book a virtual private citizenship ceremony. Prior to the virtual private citizenship ceremony you will receive the Zoom ceremony meeting link to access on the day.

During the ceremony you will need to show your Home Office Invitation Letter and your passport. After the ceremony your naturalization certificate will be posted to the address shown on the Home Office Invitation Letter within 5 working days. There is a postage fee of £10.00 payable at the time of the booking.

You will need to be physically present within the UK in order to take part in a virtual citizenship ceremony. 

Please note that if you have received a letter from the Home Office confirming that your application for citizenship has been successful you will still need to wait until you have received a Home Office Invitation Letter advising you that you may book your ceremony.  Unfortunately it is not possible to proceed with booking a virtual private citizenship ceremony without the Home Office Invitation Letter.