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EU settlement scheme - ID document scanning service

EU-EEA and Swiss citizens and their families can apply to the EU Settlement Scheme to remain living in the UK after 30 June 2021.

Published: 7 January 2021

Last updated: 11 January 2021

The first stage of the process requires you to access a Home Office app on an Android phone to scan and verify your identity documents.

If you do not have an Android phone or are unable to access the Home Office app, you can book an appointment with us to complete the first stage of the process.

Our appointments take place at Charing Cross Library and Paddington Library.

Westminster libraries

There will be no EUSS service offered in Victoria Library until further notice due to refurbishment work.

About the service

At your appointment, we'll provide you with an Android device, similar to a basic smart phone, with access to the Home Office mobile ‘EU Exit: ID Document Check’ app to scan and verify your identity documents.

Applicants should be aware that the app and technology offered is the same version which can be accessed at home on personal devices.

Book an appointment

You must attend the appointment in person to use the service. Your immigration advisor cannot submit the documents on your behalf.

We are unable to assist with the second stage of the application or advise on eligibility requirements. 

Please note that the app is compatible with acceptable EU documentation (passport and biometric residence card) and for applicants who are family members of EU residents but are themselves from outside the EU with UK issued biometric residence cards only.

If you do not have a biometric residence card, you will need to complete your application by post, or make an appointment at a UK Visa and Citizenship Application Services (UKVCAS) service point to provide your biometric information (your fingerprints and a photo, or only a photo for children under 5) in advance of this EUSS application.

Visit the UK Visa and Citizenship Application Services for further information.

Things you'll need for the appointment

At your appointment you will need:

  • a mobile telephone

  • an email address

  • Westminster City Council residents will need proof of address (eg recent bank statement, utility bill, council tax bill or UK driving licence)​

  • EU-EEA and Swiss citizens will need a valid biometric EU passport (with working chip)

  • family members of EU-EEA and Swiss citizens will need a valid Biometric Residence Permit (with working chip)


Free for Westminster residents (proof of address will be required at the appointment).

£21 for non-residents of Westminster City Council.

About the EU Settlement Scheme

For further information about the EU Settlement Scheme, including who should and shouldn't apply, please visit GOV.UK.