To run a boarding kennel or cattery, you need a licence from the local authority. The number of dogs and cats that may be accommodated will be specified on the licence along with other specific conditions which ensure the welfare of the animals.
We may authorise an officer, veterinary surgeon or practitioner to inspect licensed premises.
The following will be considered when your application is evaluated:
Your premises may be inspected by our animal health officers and an environmental health officer to establish whether the premises are suitable, following a complaint or scheduled inspection. The relevant officer will contact the applicant directly to schedule an inspection.
Tacit consent will apply if an application is made online. This means that you will be able to act as though your application is granted if you have not heard from us by the end of the target completion period. Our target completion period for animal boarding establishment licences is 30 calendar days.
If you wish to appeal against our decision, you may do so to the local magistrates' court. Appeals must be made within 21 days of the date you received notification of the decision in writing. Magistrates' court decisions can be appealed to the Crown Court.
We advise you first contact the trader, preferably by letter with proof of delivery. If that has not worked and you are in the UK, Citizens Advice consumer service will advise you. From outside the UK, contact UK European Consumer Centre.