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Advice for vulnerable residents

Read what we have available to support vulnerable residents and tenants, and working with partners to support rough sleepers.

Published on: 16 January 2021

Last updated: 13 September 2022

Mental health support

We know that for many people the current Coronavirus situation may result in feelings of anxiety, loneliness or depression.

It’s important that you take care of your mind as well as your body and to get further support if you need it.

If you need support with your mental health and wellbeing or someone to talk to, please call your GP or contact:​

  • Every Mind Matters: now more than ever, Every Mind Matters. Visit NHS Every Mind Matters to get your free online personal Mind Plan including simple tips and advice for you to look after your mental wellbeing during coronavirus
  • Good Thinking has NHS-approved mental health tools and advice to support you if you’re feeling anxious, stressed, or struggling with other mental health concerns.
  • Reach Out  offer talking therapies to adults who are experiencing anxiety or depression. The service is available to Westminster residents and people who are registered with a GP in the area
  • The Westminster Talking Therapies Service (IAPT) provides free, confidential talking therapies for people who may have concerns around coronavirus. The support is offered by qualified therapists and counsellors, and most consultations are provided by phone or video call
  • The NHS Single Point of Access Line - 0800 0234 650 – is open 24 hours a day, seven days a week and can be called if you are in a crisis
  • You can call NHS 111 if you or someone you know needs urgent care, but it's not life threatening
  • The Samaritans – call 0330 094 5717 or freephone 116 123 – open 24 hours a day, seven days a week
  • The Listening Place – call 020 3906 7676 – open from 9am to 9pm, seven days a week 

Call 999 if you or someone you know experiences a life-threatening medical or mental health emergency.

Online sources to help maintain mental well-being