Road and pathway maintenance

Traffic lights

Transport for London’s (TfL) Street Management Division is responsible for traffic lights and signals on the Transport for London Road Network (TLRN) and Westminster City Council has responsibility for the remaining network.

• To report traffic light faults or knockdowns, on all roads, contact:
  
  Tel: 020 7343 5000 (TfL fault control centre)
  Fax: 020 79412303
  Website: http://www.streetmanagement.org.uk/

• To comment about signal timings and all general enquiries relating to traffic signals in the City of Westminster contact:
  
  Tel: 020 7222 5600 (TfL Central Customer Services)
  Email: enquire@tfl.gov.uk
  By post: 23rd Floor Empress State Building, Empress Approach, London SW6 1TR.

• To request new signal facilities on the Westminster City Council road network contact:
  
  Tel: 020 7641 2943 / 3241 (Westminster Transportation Team)

If you are unsure who is responsible for the road please contact Westminster City Council in the first instance.