Parking

What is Pay by Phone?

Or:  0870 428 4009

Text: 079 5008 0201
             

What is Pay by Phone?
What benefits are there?
What changes will I notice?
What customers have told us about Pay by Phone

What is Pay by Phone parking?

Pay by Phone parking is a quick and secure way to pay for parking in Westminster. Instead of having to put money in a meter or a Pay and Display machine, you can use your mobile phone. This means no more carrying around the right coins as the parking charge is simply charged to your credit or debit card.

With Pay by Phone parking, you can choose to receive reminder texts so that you always know when your parking session is about to end. No longer do you need to hurry back to your vehicle as you can use your mobile phone to top up from wherever you are.

Pay by Phone parking costs the same as normal cash parking, and there is no service charge for setting up or extending a parking session. The optional reminder and confirmation texts cost 10p per text.

What benefits are there?

	Coin free convenience – no more hunting for the right change.
	Simple, secure payment – from the comfort and safety of your vehicle.
	Easy top up payments to extend parking time from wherever you are.
	Optional texts to remind you when your parking is about to run out.
	Ability to manage any number of vehicles on one account – ideal for businesses.

What changes will I notice?

We will be replacing all parking meters with ‘Pay by Phone Only’ bays. Pay and Display machines remain available for customers who do not have a mobile phone or wish to pay by cash or card.

What customers have told us about Pay by Phone

A one week survey of 11,000 Pay by Phone customers was carried out from Monday 26 November to Sunday 2 December 2007.

This survey showed that approximately two thirds of customers were satisfied with the service and found it easy to use.

Full details of the survey.

Where is it available?           How do I use it?