About us

 
 

Our commitment to you


mission statementWe want to make sure that our approach to enforcement is firm but fair. To do this we have launched a Mission Statement (detailed below) outlining how we intend to deliver the best possible service to our customers.


Firm

  • Our aim is to consistently and effectively enforce against parking contraventions.


Fair

  • We are committed to delivering a parking service that gives motorists the best possible opportunity to comply with parking rules and regulations.


Excellent

  • We wish to provide the blueprint parking service to which other authorities aspire.


Progressive

  • A culture of continuous improvement ensures the service is constantly innovating and responding to the needs of a wide range of stakeholders.