Help

You are able to customise this Web site to suit your requirements. You can do this in a number of ways:

• Use our textphone online service
• Have this Web site read to you
• Change the text size
• Change the colour scheme
• Browse using your keyboard

For more information about how you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you, please visit My Web, my way from the BBC.

Textphone online

Textphone online is a way for deaf and hard of hearing people to contact Westminster Council using their computer, rather than textphone / minicom.

Please see the textphone web pages for more information....

Have this site read to you

You can have the contents of most of our site read to you. This function is available on pages displaying the speaker icon:

Clicking on the speaker icon displays the speech buttons at the top of the page. You can choose one of the following options:

• Select the text on screen that you'd like to hear with the mouse and then click on "text". Only the selected text will be read to you
• Click on "text" without selecting any text on the screen to hear all the text on the page except the links.
• Click on "text + links" to hear all the text, including the links and picture descriptions.
• Click on "links" to hear a numbered list of all the links on the page.

Listen to this site being read aloud to you now

We would be very interested in any feedback you may have regarding this software - please contact the Web Development Team and let us know whether you found it useful.

For those pages that do not contain the speaker icon and are not speech enabled, there are many other tools available that will allow your pc to read the contents of those pages to you. Please see the BBC Web site for more information about obtaining and using these tools:

• Make your Windows PC talk
• Make your Apple Mac talk

Text size

The Westminster City Council Web site has a standard text size of around 11 pt (based on an Internet Explorer text setting of medium).

You can make the text on this site bigger or smaller or to suit your requirements by clicking on the appropriate link below:

LARGER TEXT | Smaller text | Back to standard text

You can also ask your Web browser to consistently display text using a larger or smaller typeface. Please click on the link below to view the instructions from the BBC describing how you can do this:

• BBC - My Web, my way

Colour scheme

You can set your Web browser to ignore the colours that we have used on this Web site. You can also ask your browser to use your own preferred colour scheme when viewing this site.

Please click on the link below to view the instructions from the BBC describing how you can do this:

• Change the colours on your Windows PC
• Change the colours on your Apple Mac

Access keys

Acccess keys allow you to navigate this Web site using the keyboard rather then the mouse.

We have defined the following access keys on this site:

• 0 - Home page
• 1 - About us
• 2 - Press office
• 3 - Topics / Site map
• 4 - Access options
• 5 - A-Z of services
• 6 - Forms
• 8 - Maps
• 9 - Find my nearest
• A - Arabic
• B - Bengali
• C - Chinese
• M - Spanish
• E - Portuguese
• F - Web Development Team
• G - Disclaimer
• H - Privacy statement
• I - Freedom of Information
• J - Copyright
• K - DirectGov
• L - Other sites

How to use access keys

The Disability Rights Commission (DRC) has a very useful online guide to using access keys - please see the 'How to use access keys' section of their site at http://www.drc.org.uk/accesskeys.asp.