Refund requests must be made by completing application form 2 and posted to the Westminster Parking Permits address.

If you fail to submit remaining proof or submit false documents you will not be entitled to a refund

We will issue a refund if:

• Your application is unsuccessful and you have had no permit issued. Administration fees do not apply.
• You were issued with an interim permit which you no longer require and have provided all the documents required for full annual permit (this includes your eco vehicle proof where applicable). A  £10 administration fee applies.

• You were issued with an annual permit which you no longer require because you have moved out of Westminster or sold the vehicle. A £10 administration fee applies. 

Refunds are sent by bank transfer to the account details of the permit holder.

We will only issue a refund when the permit is returned to us.

Refund requests can be only be handled post.

For a change of permit to a sole eco vehicle from a petrol/diesel vehicle we will refund you for unused time from the  date of change, once the proof of eco vehicle status and all other proofs have been shown to us.

We will issue a refund for unused time only, which is calculated from the date the permit is received back at our offices. The £10 refund administration fee will be deducted in this calculation.

If you fail to submit the relevant proof documents or submit false documents you will not be entitled to a refund.

Download the resident permit application form - changes and replacements: