Civil Enforcement Officers

What is a Civil Enforcement Officer?

Under the Traffic Management Act 2004, Parking Attendants are now called Civil Enforcement Officers (CEOs). CEOs are required to fulfil a wider remit than previously under the Road Traffic Act 1991.

How has the work that a CEO carries out changed?

A CEO's main objective remains to ensure that parking controls are observed and enforced in a fair, accurate and consistent manner. However, a CEO's duties now also include related activities such as:

• inspecting parking equipment;
• checking and reporting defective parking signs and road markings; and
• issuing information leaflets and warning notices where appropriate.

The CEO may also be asked to undertake other tasks, including:

• informing the Police of criminal parking activity;
• reporting suspected abandoned vehicles;
• reporting vehicles with no valid tax disc to the DVLA; and
• checking that non-mobile objects in parking places (e.g. skips) are in compliance with their licence.