City of Westminster

Contact us

If you have a question or comment, there are several ways you can contact us:

Enquiries and comments about our libraries or services

By e-mail:By phone, post or in person:

If your enquiry or comment relates to a specific library or service, please e-mail them direct. You can find their e-mail address by clicking on the relevant link for the library or service on the Find a library in Westminster page.

If not, please go to our enquiry form, or contact one of the senior service managers listed below if you would prefer.

Telephone (020) 7641 6200 or visit / write to the library or service concerned.

Main number: (020) 7641 6200 or 24hr Renewals line: (020) 7641 1400

For the deaf and hard of hearing: Minicom - (020) 7641 4879 (more information on contact options for deaf or hard of hearing people)

If you're out and about, text LIBRARY to 80097 to get the address & opening details of your nearest Westminster Library [Terms and conditions].

Reference enquiries

By phone or in person:By e-mail:Is your enquiry about family or local history, or Westminster local studies?
Contact one of our main reference libraries, or find out which is the best library for your subject. Go to our enquiry form



If you do not need your enquiry to be answered by Westminster Libraries specifically, you can chat in real time with a reference librarian, 24hrs a day on Enquire, but please note that they will not necessarily be able to answer local questions.
Please use the Archives Centre feedback form.

Libraries & Archives senior management

The above can be contacted at: Triborough Management, Kensington Central Library, Phillimore Walk, London W8 7RX

If there are problems or if you have any comments on any of these web pages please complete our online contact form to contact our web team.

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