Contact us
If you have a question or comment, there are several ways you can contact us:
Enquiries and comments about our libraries or services
By phone or in person:
Telephone (020) 7641 1300 or visit the library or service concerned.
24hr Renewals line: (020) 7641 1400
For the deaf and hard of hearing: Minicom - (020) 7641 4879
By e-mail:
If your enquiry or comment relates to a specific library or service, please e-mail them direct. You can find their e-mail address by clicking on the relevant link for the library or service on the Find a library in Westminster page.
If not, please go to our enquiry form, or contact one of the senior service managers listed below if you would prefer.
Reference enquiries
By phone or in person:
Contact one of our main reference libraries, or find out which is the best library for your subject.
By e-mail:
Go to our enquiry form.
If you do not need your enquiry to be answered by Westminster Libraries specifically, you can chat in real time with a reference librarian, 24hrs a day on Enquire, but please note that they will not necessarily be able to answer local questions.
Is your enquiry about family or local history, or Westminster local studies?
Please use the Archives Centre feedback form.
Libraries & Archives senior management
- David Ruse - Director of Libraries
- Iona Cairns - Head of Library Operations
- Tony Rice - Group Manager: Performance
- Mary Enright - Group Manager, Life Long Learning
- Susanna Barnes - Development Manager: Information Services
- Anne Lewis Lloyd - Development Manager - ICT
- Pat Chamberlain - Development Manager: Stock
- John Sargent - Archives & Local Studies Manager
- Jim Belfield - Principal Accountant Lifelong Learning
If there are problems or if you have any comments on any of these web pages please complete our online contact form to contact our web team.
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Whatever your interest, Westminster City Council welcomes and encourages you to get in touch with suggestions for improvements and to stay in the loop.

