Performance

How are we doing?

Key Service Achievements 2010/11

• Delivered master plan in Church St and made significant progress on the Brunel, Ebury Bridge, Tollgate Gardens and Westbourne Green housing renewal areas.
• Reduced the number of households in temporary accommodation from 2,041 at start of the year to 1,726 households at 31 March 2011.
• 311 affordable homes delivered in the year.
• 199 intermediate homes delivered in the year.
• Completed the first community build units in February 2011 in the form of 14 new and refurbished units at the Little Venice and Bourne Terrace undercrofts.
• Completed the Settled Homes programme with 142 homes delivered over the period of the scheme.
• 83 rough sleepers counted at March 2011 Count, the lowest number since November 2009.
• Held a half day stakeholder event in November to explore the future direction for the commissioning of intermediate housing in Westminster. 
• Home Ownership Westminster – the affordable housing service run for Westminster by Catalyst Housing Group – awarded ‘Outstanding Achievement’ prize at the National Affordable Home Ownership Awards.
• High level of council tenant satisfaction with landlord service (79%)
• 598 households assisted to relieve the pressures of overcrowding.
• Average time taken to resolve the needs of persons needing major adaptations in the private sector (LAA) significantly improved from 22 weeks to 11 weeks.
• The Berwick Street hostel redevelopment is complete and occupied, providing support to young people in housing need
• The Irish Centre Housing hostel and the Refugee Housing service were successfully decanted and decommissioned as supported housing services
• Achieved £2.4m of savings against the Supporting People budget.
• Employment and training support provided to 137 homeless households through the HELP project