City of Westminster

Practical Support

Here is a list of the types of services that are available to people living in Westminster with sensory needs.

People with a visual impairment

  • Daily living skills training - help with tasks such as making a hot drink safely, general kitchen safety, cleaning and sewing
  • Communications - help with reading and writing, using magnifiers, telling the time, using the telephone, learning Braille, typing and computer skills.
  • Mobility - help with getting around safely, indoors and outside. Help offered with aids such as canes and support sticks; advice on how to get help from family/friends and members of the public
  • Lighting - help with the lighting in your home. This can be assessed and we may be able to suggest improvements
  • Information and advice - on all subjects relating to visual impairment e.g equipment, support groups, access to printed information, employment issues

People who are deaf or hard of hearing

  • Deaf/hard of hearing registration
  • Provision of deaf/hard of hearing equipment. We can supply equipment such as doorbells, telephones and fire alarms.
  • Information on local BSL interpreting services and letter translation service
  • Referral to local organisations who can assist you to say what you want, secure your rights and represent your best interests.
  • Deaf/Hard of Hearing Information Board available at Westminster City Hall and Frampton Street Adult Services reception.
  • Information and advice within and outside Westminster - on all subjects relating to deaf/hard of hearing issues, e.g. equipment, support groups, access to printed information, employment issues.
  • There is a Drop-in session at Westminster City Hall on the last Friday of every month at Westminster City Hall from 1.00pm - 4.00pm.

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