How to make a complaint
Our commitment to you
- Give you a full explanation and an apology
- Put things right
- Learn from our mistakes so that they are not repeated
How to make a complaint
Children's & Adults' Complaints team
16th Floor, City Hall
64 Victoria Street
London
SW1E 6QP
- Tel: 020 7641 3482
- Fax: 020 7641 1900
- Texbox: 020 7641 8222
- E-mail: socialcarecomplaints@westminster.gov.uk
- Website: www.westminster.gov.uk
Online form
Advocacy & Support
More information on services that can offer help and support.
Click here for information on complaints procedures.
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