Last year the council carried out a consultation on changes to adult social care services.
Our proposals included the possibility of:
Many people made their views, concerns and suggestions known on the proposals, through events and questionnaires. We would like to thank all of those people who took part in the consultation. Westminster’s Cabinet Members have considered these views and have made the following decisions:
We will be re-assessing all of those people who are currently considered below the ‘substantial’ and ‘critical’ levels of need, to make sure they are in the correct category. This will begin immediately and will be done as quickly as possible to reduce uncertainties.
All individuals who are reassessed and have services withdrawn from them will be contacted 6 months later to ensure they are coping and to offer any support or re-assessment if necessary. All those who are affected by these decisions will be contacted; again this may not be immediately but as and when their needs are being assessed and their budgets are due to be calculated.
People whose needs or financial situation change significantly should always draw this to the attention of the council and are entitled to re-assessment.
Those affected do not need to take any action as we will contact everyone directly; however we appreciate that this may be a difficult or confusing time for some people, so if you have any questions please call 020 7641 1175.
Whatever your interest, Westminster City Council welcomes and encourages you to get in touch with suggestions for improvements to the site. Please tell us how useful this page was to you.
We offer advice and assistance to those threatened with homelessness. Contact us to discuss housing options or apply for housing. Housing Options is open from 10:00-16:00
address
Housing Options Service,
101 Orchardson Street London NW8 8EA.
email
hoscustomerservices@cwh.org.uk
telephone
020 7641 1000 (Mon-Fri 09:00-17:00)

2012 Westminster City Council.Contact the councilT: 020 7641 6000E: info@westminster.gov.uk