Friends and Family

If the abuse you suspect is putting a friend's or family member's immediate safety at risk, please call 999 straight away.

There are many different types of abuse and it is not always easy to identify.

You may have a family member who is in a care home or in a medical institution and you are concerned that they are being abused. You may suspect theft by someone who is looking after them at home or perhaps you fear someone has been abused in some other way. Many people don't report abuse in case they were wrong about their suspicions or they are afraid to. If you suspect any instance of abuse, please do not ignore the problem in the hope that it will go away.

We take abuse very seriously!

If you want to talk to us about someone who you think is being abused or to report abuse, you can call us. Your call can be anonymous if you wish and we take every call very seriously. We will listen to you and treat everything you say in the strictest confidence.

There is a solution

Speaking to someone about suspected abuse can help to find a solution to a problem. When you call us to report abuse, we will work with you to determine what course of action to take. We will provide help and support to try to end the abuse and ensure that it does not happen again.

Who do I contact?

You can contact our 'Safeguarding Adults Helpline' on 020 7641 2176. The line is open Monday to Friday from 9am until 5pm. Outside these hours, please call 020 7641 6000. Remember, your call will be treated in the strictest confidence.