Type of Complaint

Noise Complaints

The types of noise that the 24 Hour Noise Team have powers to deal with include

• Air conditioning and air handling plant noise
• Alarms
• Building Site
  
  
  • Dust
  • Noise
• Buskers
• Commercial Noise including
  
  
  • Deliveries
  • Music
  • Noise from licensed premises
• Loud Parties
• Residential Noise
  
  
  • DIY
  • Loud music
  • Noisy animals

Non-Noise Complaints

• Drainage problems
• Dust and smoke
• Odours
• Pests
• Waste accumulation

We can take action on your behalf and if we are satisfied that there is a statutory nuisance, we will serve an enforcement notice. If the person responsible for the noise allows it to continue, we will consider prosecuting that individual for non-compliance with the requirements of the notice.

If we are unable to take action, due to the infrequency of the noise or because we are unable to witness it, we can advise you on how to take your own action.

Other Noise

Unfortunately the 24 Hour Noise Team have limited powers to deal with these types of complaint, but please contact us for further advice

• Aircraft noise
• Moving traffic
• Poor sound insulation

Noise Team Fact Sheets            

• Fact Sheet 1 - Construction sites
• Fact Sheet 2 - Vehicle alarms
• Fact Sheet 3 - Dealing with intruder alarms
• Fact Sheet 4 - Pursuing your own prosecution
• Fact Sheet 5 - Avoiding noise nuisance
• Fact Sheet 6 - Noisy parties

• If you want to complain about noise occurring now - please call the 24 Hour Hotline on 020 7641 2000.
• If you would like to report noise from Licensed Premises please use our Report a Noise Problem form.
• If you would like to comment on our Noise Service please use the Comments form.