City of Westminster

What does the noise team do?

man next to noisy stereo

Noise is part of living in a busy city, but excessive noise can really affect people's quality of life.

If you are being disturbed by noise happening now call 020 7641 2000 (24 hours)

If you would like help and advice about noise or you want to report a noise that is not happening now please report the problem online. Do not use this link for noise happening now.

Westminster noise team deals with lots of noise complaints including:

Loud parties, Loud music, Noise from pubs, bars or clubs, building sites, alarms, buskers, noise from the street, roadworks, DIY, noisy animals, and dust and smoke.

We can also help with drainage problems, odours, pests, and rubbish.

There are problems which we have limited powers to deal with things like aircraft noise and traffic. If you are in any doubt, contact us on 020 7641 2000 or complete the online contact form.

When you call us we promise to:

  • contact you within 45 minutes, either by telephone or by visiting you in order to investigate your noise complaint
  • write to you within 72 hours and confim the reference number of your complaint
  • continually monitor and review our performance, and publish the results in council offices, in local papers and on this website.

More information about the noise team is also available online.