Joined up services
Customer Relation Management System - List of Council Services Included
Customer data is held on the Council's Customer Relationship Management (CRM) system. The services for which information is held on CRM include:
Please Note: The information is correct as of Ocotber 2010
This list will be amended on a periodic basis and without notice.
|
Department |
Services |
|---|---|
|
Children & Community Services |
Voluntary Sector Unit |
|
Community Protection |
Food & health & safety |
|
Pest control |
|
|
Residential housing |
|
|
Trading Standards |
|
|
Noise |
|
|
Licensing |
|
|
Customer Services |
Your One Stop Express |
|
Approved List |
|
|
Community information |
|
|
Libraries telephone enquiries & renewals |
|
|
Arts Admin |
|
|
Environment & Leisure |
Commercial Waste |
|
Environment Action Line |
|
|
Parks & Leisure |
|
|
Highways & Transportation |
Highways Licensing |
|
Highways Management |
|
|
Legal & Administrative Services |
Electoral Services |
|
Local Land Charges |
|
|
Registrars |
|
|
Planning & City Development |
Development Planning Services (DPS) Service Support |
|
DPS Planning enforcement |
|
|
City Planning Information |
|
|
District Surveyors (Building Administration) |
|
| Car Park Sales | The council use a hosted Customer Relationship Management solution, salesforce.com. Their fair processing policy can be found here and is aligned to the council's practice |
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