Housing Benefit

Council Tax Benefit

The maximum amount of Council Tax Benefit payable is 100% of the charge. The amount you will get will depend on your individual circumstances. This will include your age and whether you live alone.  Your Council Tax Benefit will normally be deducted from the Council Tax bill that we send you.

Making a claim

You can get more information about Housing Benefit and Council Tax Benefit by visiting www.dwp.gov.uk If you make a claim for Pension Credit, Income Support, Jobseeker's Allowance or Employment and Support Allowance you will be invited to also claim Housing Benefit and Council Tax Benefit.

You may also be entitled to Housing Benefit and Council Tax Benefit if you are working and your earnings are low enough. If you are working and getting a low income that is not a welfare benefit, you must claim from the Council.

You can use our online calculator to get an estimate of how much benefit you might be entitled to.

You can phone the Benefits service on 0800 072 0042 (Freephone Monday-Friday 8.00am to 6.00pm) to request a claim form, or you can download a form here: 

• Housing Benefit and Council Tax Benefit application form
• Standards of Proof for Housing Benefit and Council Tax Benefit

If you wish to see a member of staff in person regarding either your Housing or Council Tax benefit you can visit one of our reception offices, dependant on which is the most convenient for you:

101 Orchardson Street, London NW8 8EA (Monday-Friday 8.30am to 5.00pm)

and

180 Vauxhall Bridge Road, London SW1V 1ER (Monday-Friday 8.30am to 6.00pm)

We also offer a full translation service from all of our offices and a minicom on 0845 0700 281.

Once you have made a claim for Housing Benefit and Council Tax Benefit you must report changes in your circumstances to the Benefits service. A change in circumstance is a change to the information that you gave on the claim form.  To find out more about any local and national benefits you may be entitled to, please click here

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