Useful Links

On this page you will find contact details of additional sources of consumer information and advice.

Westminster Citizens Advice Bureau- http://www.citizensadvice.org.uk/westminstercab or http://www.adviceguide.org.uk.

Companies House (Publishes information on companies registered with them)- http://www.companieshouse.gov.uk.

Office of Fair Trading (OFT) (Promotes and protects consumers interests in the UK whilst ensuring businesses trade fairly and competitively). Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX or http://www.oft.gov.uk.

OFWAT (The economic regulator for the water industry in England and Wales)-. City Centre Tower, 7 Hill Street, Birmingham, B5 4UA or enquiries@owat.gsi.gov.uk.

OFCOM (Regulates the TV and radio sectors, fixed line telecoms and mobiles, plus the airwaves over which wireless devices operate). Riverside House, 2a Southwark Bridge Road, London, SE1 9HA. Telephone 0207 981 3040 or http://www.ofcom.org.uk.

Phonepayplus (Regulates phone-paid services in the UK). Clove Building, 4 Maguire Street, London, SE1 2NQ. Telephone 0207 940 7474 or http://www.phonepayplus.org.uk.

Energy Ombudsman (Deals with complaints about bills for gas and electricity services and about problems when changing suppliers). PO Box 966, Warrington, WA4 9DF. Telephone 01925 530 263 or http://www.energy-ombudsman.org.uk.

The National Debtline (Provides useful fact sheets and information packs on dealing with debt). Telephone 0808 808 4000 or http://www.nationaldebtline.co.uk.

Advertising Standards Authority (ASA) (For advertising, sales, promotion and direct marketing to ensure advertisements are legal, decent, honest and truthful)- http://www.asa.org.uk.