Contacting us

The Trading Standards team can be contacted on:

Telephone: 020 7641 1111

Online request form

Fax: 020 7641 1702

Unfortunately we can only give advice to Westminster residents or businesses, therefore if you are a non resident please contact your own local authority Trading Standards service (click here to find their contact details) or Citizens Advice.

Please be advised that your own local authority or Citizens Advice will make referrals to Westminster Trading Standards should they feel we need to be made aware of the facts of a case.

Citizens Advice Bureau

The Citizens Advice Bureau provides free, independent advice to consumers and compliments the existing Westminster based consumer advice services.

Citizens Advice can be contacted on 08454 040506 or further information can be found by visiting their website at www.adviceguide.org.uk.

Further information can also be found on the advice pages of the Direct.gov.uk website.