City of Westminster

Fair Trading for Westminster

Helping consumers and businesses

Westminster Trading Standards Service advises:

  • Local residents
  • Westminster businesses

What we can do:
  • Offer free advice and information on consumer statutory rights to Westminster residents
  • Advise Westminster based businesses on Consumer Protection laws
  • Investigate breaches of Consumer Protection laws
  • Prosecute traders who commit serious offences
  • Inspect trade premises
  • Provide a wide range of information on Consumer Protection matters and other agencies

Consumer Protection laws

We enforce and advise on a wide range of legislation, which covers:

  • Fair trading malpractices
  • Safety of goods
  • Misleading prices
  • Counterfeit goods
  • False claims on goods and services
  • Weighing and measuring of goods




Consumer Direct
Consumer Direct logo

In addition to Westminster Trading Standard's consumer advice services, the Government funded 'Consumer Direct' telephone helpline provides help and advice for consumers in Great Britain and compliments the existing Westminster based consumer advice services.

To find out more, visit the Consumer Direct website by clicking here.

Further Information

For more information including Business & Consumer Advice, Latest News and Trading Standards legislation visit the dedicated Trading Standards Web site.

Contact the team here:

Online request

Telephone: 020 7641 1111

Fax: 020 7641 1213