Westminster City Council has launched a ground-breaking scheme which will enable residents to pay for a far greater range of services at the Post Office.

The new agreement means residents can now pay for everything from parking tickets to council tax at the Post Office, as well as expanding the number of payment points (from 3 to 26) for residents wishing to pay for a range of services by cash or cheque.

The innovative deal has sparked interest from the Employment Relations, Consumer and Postal Affairs Minister Edward Davey who said: “This is a great example of a local authority thinking outside the box to improve the quality of its payment services for residents. This is a role model I would like to see replicated across the country.”

Westminster cabinet member for customer services and transformation Cllr Melvyn Caplan said: “This innovative deal with the Post Office will give Westminster residents more choice of where to make their cash or cheque payments across the borough. The fact residents can pay a wide range of services in one spot – everything from council tax to parking permits – also increases convenience and efficiency.”

The Post Office’s head of regulation strategy Mike Granville added: “We are pleased to bring on board Westminster City Council, which joins the large number of companies that already trust and rely on the Post Office to manage payments services on their behalf. Innovative contracts like this deliver access and convenience to the customers of the council’s services as well as ensuring that more people come through the doors of our Post Office branches, which will help to sustain our valuable branch network into the future.”

• Back to archive