West End City Guardians

How to contact us

Address:

West End City Guardians
45B Troccadero Centre
Shaftesbury Avenue
London
W1D 7DH 

Duty numbers:

Heart of London - 07734 742 927
Chinatown and Soho - 07834 849 509
Office - 020 7641 7224
Fax - 020 7641 7223

  • To view our current hours of operation, click here.
  • To view our current team plans, click here.
  • You can report any street based problems direct from this website by clicking here.

About the team
Heart of London Team

Victor Uhumwangho - Operations Manager
Fransisco Franco-Mendes - Team Leader
Peter Dye - City Guardian
Alan Brotherton - City Guardian
Daniel Ryan - City Guardian
Ryan Taylor - City Guardian
Ade Lawal - City Guardian
Natalia Hadome - City Guardian

Soho and Chinatown Team

Victor Uhumwangho - Operations Manager
Tony Miah - Acting Team Leader
Koon Ying NG - City Guardian
Sam Cocking - City Guardian
Lucia Cifkova - City Guardian
Mutiat Lawal - City Guardian

The CivicWatch Liaison Officers for the area are Cara Donald (07834 849 578) and Darren Pickup (07921 282 980.

To view information on the types of activities that the City Guardians deal with, click here.

The Metropolitan Police provide crime statistics for each of the wards in Westminster. Click the following link for full details:


West End monthly report

Regular projects
Each City Guardian within the West End takes personal responsibility for a project that aims to improve the quality of life of residents within the area. These projects include:

Soho and Chinatown

Lesbian, Gay, Bisexual and Transexual - Paul works closely with this group by attending monthly meetings and providing responses to issues raised and passing areas of concern onto partner agencies. 

Business Audits - Koon Ying conducts monthly audits to highlight areas of concern and this provides assistance to local stakeholders.

Chinese Community – James works closely with the Chinese Community Centre to build stronger relationships. He assists with events throughout the year and attends the youth club every Friday afternoon.

PubWatch – Sam attends PubWatch meetings on a monthly basis. The meetings are attended by a cross section of partners and together they help to resolve areas of concern.

Religious Groups - Tony is the link officer for all religious groups in the area. He addresses any areas of concern and provides feedback on concerns raises at the monthly meetings that he attends. 

Heart of London

Environmental - Natalia collates the information gathered on the daily environmental audits and ensures that all new or ongoing problems are identified and are brought to the attention of partner agencies.

Highways - Daniel is responsible for collating information gathered on a daily basis, identifying new and ongoing problems, and passing the information on to partner agencies.

Graffiti and Fly-posting - Ade works with both internal and external partners to ensure the area is kept free from graffiti and fly-posting. He reports all problems encountered on his regular audits to partner agencies and chases queries when necessary.

Homelessness - Ryan ensures that all homelessness issues that are identified are raised at the local meetings which he attends on a fortnightly basis. He also ensures that the team are kept up to date with changes to individuals situations.

Business Audits - Peter ensures that the fortnightly business audits are completed. He collates the information and passers on any concerns to partner agencies. He then provides feedback to the businesses on the progress of the issues raised.

Telephone Repair - Alan is responsible for building stronger relationships with telephone companies. He ensures that telephone boxes are well maintained and regularly cleaned.