About us

Contact us

If you have a question or comment, there are several ways you can contact us:

Enquiries and comments about our libraries or services

• By phone or in person:
  Telephone (020) 7641 1300 or visit the library or service concerned.
• For the deaf and hard of hearing: Minicom - (020) 7641 4879
• By e-mail:
  If your enquiry or comment relates to a specific library or service, please e-mail them direct. You can find their e-mail address by clicking on the relevant link for the library or service on the Find a library in Westminster page.
  If not, please go to our enquiry form, or contact one of the senior service managers listed below if you would prefer.

Reference enquiries

• By phone or in person:
  Contact one of our main reference libraries, or find out which is the best library for your subject.
• By e-mail:
  Go to our enquiry form. If you do not need your enquiry to be answered by Westminster Libraries specifically,  you can chat in real time with a reference librarian, 24hrs a day, on , but please note that they will not necessarily be able to answer local questions.
• Is your enquiry about family or local history, or Westminster local studies?
  Please use the Archives Centre feedback form.

Libraries & Archives senior management

• David Ruse - Director of Libraries
• Iona Cairns - Head of Library Operations
• Tony Rice - Group Manager: Performance
• Mary Enright - Group Manager, Life Long Learning
• Susanna Barnes - Development Manager: Information Services
• Sandra Pullen - Development Manager, Staff & Training
• Anne Lewis Lloyd - Development Manager - ICT
• Pat Chamberlain - Development Manager: Stock
• John Sargent - Archives & Local Studies Manager
• Jim Belfield - Principal Accountant Lifelong Learning

If there are problems or if you have any comments on any of these web pages please complete our online contact form to contact our web team.