Fees & charges 2008-9
Most things that you can get from Westminster Libraries are FREE: you don't have to pay anything
- to join,
- to borrow books,
- to use reference materials,
- to ask questions or
- to use the Internet and most other computer facilities (if you are a library member).
However, there are charges for some 'extra' services (e.g.: research), for some facilities for which the libraries incur an ongoing cost (e.g.: photocopying & printing) and for practices that could inconvenience other customers (e.g.: returning borrowed items late).
[These charges come into force on 1 April 2008]
Click on the links to take you to the relevant section:
| Reservations | Overdue items | Loss or damage | Photocopying, printing & faxing | Rental of audio-visual materials | Hire or sale of equipment / facilities | Special memberships | Research & consultancy | Concessions
Or download the latest Library Charges leaflet, which gives details of all the main charges on one sheet.
| Service | Charge |
|---|
Reservations
| - Self–service reservations (customers using the e-Library within libraries or via the website):
- 50p standard rate
- 40p ResCards/WCC Staff/youth passport
- 25p concessions
- 20p concession and ResCard - Reservations dealt with by staff
- £1.50 Standard rate
- £1.20 ResCard rate/youth passport
- 75p Concessions
- 60p Concession with ResCard - Items not in stock/out of print
-£1.50 Standard rate
-£1.20 ResCard rate
-£0.75 Concessions - Children under 16: free
- Children over 16 reserving items for homework: free
- Reservation of periodical articles:
- £1.00p standard rate + 10p per page
- 80p ResCard rate + 8p per page
- 50p concessions + 10p per page - Audio materials to users registered blind/partially sighted and Home Library Service customers: free
|
| Service | Charge |
|---|
Overdue charges | - Standard: 25p per day
- Young Adults age 15-17: 5p per day
- Children and young people aged under 15: Exempt
- Language courses costing more than £100: £1 per day to a maximum of £20 (standard), £5 (concessions)
- Young Adults age 17-18: £2.00
|
| Maximum overdue charge | - £10.00 (standard)
- 15-17 year olds : £2.00
|
| Notification Charge | - 50p per notice
- 20p per child's notice
|
| Service | Charge |
|---|
Lost membership card | - Adults: £3.00 per card replaced
- Children and Young people: (Under 14 years of age)
£1.00 per card replaced
|
| Lost identifiable items (excluding videos) | - Full replacement price if 'in print'.
- If not in print:
- if the item has been in stock up to 2 years: full replacement price
- in stock 2-5 years: 75% of full replacement price
- in stock over 5 years: 50% of full replacement price. - Minimum charge: £7.00
- Linguaphone cassettes: £20.00 per cassette to maximum of replacement price of set (if individual tapes not available)
- Other language course cassettes: £10.00 per cassette to maximum of replacement price of set (if individual tapes not available)
- Talking book cassettes: £10.00 per cassette to maximum of replacement price of set
|
| Lost identifiable videos/DVD's | - Full purchase price
- Minimum charge:
- Adults' items: £7.00
- Children's items: £7.00
|
| Damaged items | - If item is beyond repair: Charge as for lost items
- Other according to extent of damage: maximum £50.00
- Children's items: maximum £5.00
|
| Lost unidentifiable items | - Adult hardback books or recordings: £10.00
- Children's items: £4.00
- Paperbacks: £4.00
- Videos/DVD's: £18.00
|
| Items belonging to other institutions | - Full cost of recovery (including any penalty or administrative charge levied by the institution) plus £10 Westminster administrative charge
|
| Service | Charge |
|---|
| Photocopying done by customers | - Black & white:
- 10p per page (A4)
- 20p per page (B4/A3)
[cost of Cashcard copies - only at Information Services sites: Card costs 50p plus £2 of copies, future recharged card price of 9-18p per copy] - Colour:
- £1.00 per page (A4)
- £1.50 per page (B4/A3)
[cost of Cashcard copies - only at Information Services sites: Card costs 50p plus £2 of copies, future recharged card price of 90p/£1.35 per copy]
|
| Photocopying done by staff for customers | - Black & white:
- 30p per page (40p at Westminster Reference Library, Marylebone Information Service and Archives) with minimum charge of £2.50 plus £2.50 per item handling charge - Colour:
- £2.00 per page (£3.00 at Westminster Reference Library and Marylebone Information Service) with minimum charge of £2.50 plus £2.50 per item handling charge - Standard concessionary rates apply
|
| Printing from microforms | |
| Printing from CD-ROM/Internet | - 15p per sheet (Black & White)
- 40p per sheet (Colour)
- Standard concessionary rates apply
|
| Fax transmission and receipt | Transmission: - UK & EC:
- Standard rate - £2.00 first page, 75p subsequent pages
- ResCard rate - £1.60 first page, 60p subsequent pages - All other:
- Standard rate - £2.50 first page, £1.50 subsequent pages
- ResCard rate - £2.00 first page, £1.20 subsequent pages
|
| Service | Charge |
|---|
| Music recordings (subscription) | Annual - All libraries: £30.00 pa (8 items at a time) (£24.00 ResCard)
- Concessions: Half standard rate (£15.00)
- £12.00 Concession and ResCard
- Users registered as blind/partially-sighted and Home Library Service customers: free
Quarterly - All libraries: £8 standard rate £6.40 with a ResCard
- £4 concession and £3.20 ResCard and concession
- Users registered as blind/partially-sighted and Home Library Service customers: free
|
| Music recordings loans (pay as you borrow) | - All sites:
- 80p CDs (60p ResCard)
- no differential for boxed sets - Concessions: Half standard rate.
- Users registered as blind/partially-sighted and Home Library Service customers: free
|
| Non-Music Sound Recordings | - £1 regardless of format (80p ResCard)
- Concessionary rate at half standard price.
- Users registered as blind/partially-sighted Home Library Service customers and over-60s: free
|
| Spoken Word download | - £2.00 per item for 3 week loan (80p ResCard)
- Concessionary rate at half standard price.
- Users registered as blind/partially-sighted Home Library Service customers and over-60s: free
|
| Hire of language courses | - Courses under £50: £2.20 per set (3 week loan) (£1.80 ResCard)
- Concessions: half standard rate
- English language courses Free
- Users registered as blind/partially-sighted and Home Library Service customers: free
|
| Video and DVD loans | (Standard indicative charges - varying loan periods) - New release features: £2.50 (£2.00 ResCard)
- Features: £2.00 for 1 week (£1.60 ResCard)
- TV series (1-4 disks): £2.50 per week (£2.00 ResCard)
4+ disks £4.00 per week (£3.20 ResCard) - Instructional: £1.00 per week (80p ResCard)
- Children’s: £1.00 per week (80p ResCard)
- Language courses: £2.20 per 3 weeks (£1.80 ResCard) English language courses Free
|
| Computer Games | - £2.00 - Standard rate for 1 week loan (£1.60 ResCard)
- Concessions half standard rate
|
| Orchestral sets loans | - Pieces up to 10 minds: £16.00 p.m.
- Pieces 11-30 mins: £18.00 p.m.
- Pieces 31-45 mins: £20.00 p.m.
- Pieces over 46 mins: £22.00 p.m.
- Lost part replacement charge £10.00
|
| Service | Charge |
|---|
Room and window hire | - Mayfair Library:
- Small Room: Half day - £60 / Full day - £100
- Large Room: Half day - £96 / Full day - £160
Hourly rates:
- Within staffed hours: £24 - £32
- Outside staffed hours: £32 -£40
Weekends: £40 -£48
Equipment Charges:
- Overhead projector: £30 + VAT
- Data Projector: £60 + VAT
- Video: £30 + VAT
- Flipcharts per chart: £10 + VAT
- Refreshments – charge on request - Art Space Hire at Westminster Reference Library:
£80 per week (£64.00 ResCard), plus 15% commissions on all sales - Contact the library concerned for further details
|
Community noticeboards | - £1.50 per advert per week (£1.20 ResCard)
|
| Computer material for sale | - Blank Disc - £1.00 each
- CD Rom Blank - £2.00 each
- CD Rom Rewritable - £2.50 each
- Memory sticks - £15.00
|
| Computer use | - Free one hour per day but all users must be members
|
| Computer - Wireless broadband Internet access | - One hour voucher - £6.00
- 24 hour voucher - £10.00
|
| Coffee & hot drinks | |
| Bags | - Plastic bags: 10p
- Fair trade cloth bags: £2
|
| Cassette player hire (Home Library Service only) | |
| Service | Charge |
|---|
| Open Learning charge | - £10 (£8 ResCard)
- £5 concessions
|
| Refundable deposit membership | - £50 available to those ineligible for full membership (two books may be borrowed at a time)
|
| Chinese Library Subscription Service | |
| Mayfair Library Bridge Club | - £3.00 per person table fee (£2.40 ResCard)
|
| Service | Charge |
|---|
| Research (where available) | |
| Training, advice, consultancy, talks, reminiscence sessions etc. [beyond statutory service] | - Negotiable subject to full cost recovery
|
Concessionary rates
Concessionary rates are currently available to:
- Westminster residents who are 60 or over
- Westminster residents currently receiving any of the following benefits:
- Income Support
- Family Credit
- Housing Benefit
- Job Seekers Allowance - Any library users (regardless of residence) claiming:
- Incapacity Benefit
- Severe Disablement Allowance
- Attendance Allowance
- Disability Person’s Tax Credit
- Disability Working Allowance - Under 18's on the loan of music recordings
- VIPs (visually impaired people) who have completed a form in the library - this enables holders to claim exemption from certain charges such as reservations for audio items and loan of music recordings and talking books.
Appropriate documentary proof is required each time concessions are claimed (except for VIPs, where concessionary status is added the the computer system on enrolment or when documentary evidence is first provided).
ResCard, Youth ResCard and WCC Staffcard holders are offered a 20% discount on many charges. This discount is rounded down where appropriate.
