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The council cannot house every homeless person. In particular many single homeless and childless couples will not be accommodated. The hostels and shared accommodation listed* here provide direct access accommodation, which means that you can try to get into the hostel without the help of an agency. You will have to call them to see if there are any vacancies and go through the application procedure.
* The information here is correct at the time of writing. However, hostels review their entry criteria from time to time and so these pages are only a guide.
Hostels are generally for single people so if you are a couple you may have to go to separate hostels. Sometimes you get a single room but more often you will be in shared rooms or dormitories. Toilet and bathroom facilities are usually shared. Most hostels provide a resettlement programme to help residents find more permanent accommodation.
Most hostels charge rent. If you receive Job Seekers Allowance, Income Support or are on a low income you should claim Housing Benefit to help with the cost of this. Service charges for services such as meals, heating and water are not covered by Housing Benefit and so you must pay this from your own income.
You will need to take identification and proof of income with you. At the interview a member of staff will ask you about yourself and tell you about the hostel’s facilities and policies. You will be shown round the hostel and have the chance to ask questions. If you are offered a room you will usually be expected to move in straight away.
The demand for hostel places is very high. Because of the demand, vacancies go quickly and some days there are no vacancies in the whole of London. To get a room you will probably have to make several phone calls.
Novas Group
2-5 Birkenhead Street, London, WC1 8BA
Tel: 020 7278 6466
Fax:020 7837 7083
Nearest tube: Kings Cross
Criteria: Single homeless women aged 17-60 who have been sleeping rough and have additional support needs. Will not take women with a history of arson or violence. Women dependent on drugs or alcohol must be willing to work with a dependency worker.
Irish Centre Housing
Bethany House, 13 Lloyd Square, London, WC1X 9AR Tel: 020 7837 3420
Fax:020 7520 8393
Email:info@irishcentrehousing.org
Nearest tube: Kings Cross or Angel
Criteria: Single homeless women aged 16 – 25 with some support needs in addition to housing. Will accept women with substance abuse problems but need to be on a program trying to deal with dependency and be clean at time of admittance.
Church Army
1-5 Cosway Street, London, NW1 5NR
Tel: 020 7262 3818
Fax: 020 7402 8752
Nearest tube: Marylebone
Criteria: Women aged 18-60 with low mental heath support needs, drug and alcohol or life skills support needs. 4 beds are for emergency referrals with maximum stay of three nights. Phone anytime (24hrs).
English Churches
Queen Mary’s Hostel, 28 Greencoat Place, London SW1 1DX
Tel: 020 7976 6338
Nearest tube: Victoria or Pimlico
Criteria: Single homeless women aged 18+ with medium to high support needs, particularly those sleeping rough and those with mental health issues. Self-referrals after 5pm only.
Home of Peace
179 Bravington Road, London, W9 3AR
Tel: 020 8969 2631
Nearest tube: Queens Park
Criteria: Homeless women aged 18-60 with no or very low support needs. Will consider women ineligible for benefits. Self-referrals 8:30-11:30am, 2:30-7:30 Maximum stay is 1 month. Hostel is free.
St. Louise Hostel
33 Medway Street, London, SW1 2BE
Tel: 020 7222 2071
Fax 020 7227 1858
Nearest tube: St. James Park or Victoria
Criteria: Single homeless women aged 16 - 25 including those with low to medium support needs and those who have been sleeping rough. Offered on first come, first served basis. Phone or call in between 9am and 12noon. Interviews offered between these times.
Novas Group - Arlington Care Association
115 Pound Lane, Willesden, London, NW10 2HU
Tel: 020 8451 0946
Fax: 020 8459 6679
Nearest tube: Dollis Hill
Criteria: Single homeless men aged 17 - 65 with low to medium drug, alcohol and learning needs. Priority given to those with a connection to Brent. Self-referrals after 6pm.
Irish Centre Housing
Conway House, 20-22 Quex Road, London, NW6 4PG
Tel & fax: 020 7372 6633
Email: info@irishcentrehousing.org
Nearest tube: West Hampstead
Criteria: Single homeless men aged 18-65 including those with additional support needs. Self-referrals to ring after 11.30am.
Novas Group - Ennersdale House
1A Arlington Close, London, SE13 6JQ
Tel: 020 8318 5521
Fax :020 8297 8427
Nearest station: Lewisham and Hither Green
Criteria: Single homeless men aged 17-65 with medium support needs, particularly those with a history of sleeping rough. Can accept those with mental health problems, alcohol and/or drug dependencies. Self-referrals after 9pm Mon-Fri. Any time for rough sleepers.
Missionaries of Charity Gift of Love
112-116 St. George’s Road, London, SE1 6EU
Tel: 020 7401 8378
Nearest tube: Elephant and Castle
Criteria: Single homeless men aged 30-60 with low support needs particularly those who have been sleeping rough. Check any day of the week 9am - 11.30am and 4.30pm - 6.30pm except Thursdays. Hostel is free. If you are in receipt of benefits, stay will be a maximum of 6 weeks.
Novas Group – Dean Street
91 Dean Street, London, W1D 3SY
Tel: 020 7437 3703
Fax number:020 7439 1731
Nearest tube: Tottenham Court Road
Criteria: Single homeless men aged 17 – 65 who have a history of sleeping rough. Accept men with medium-high support needs around mental health, alcohol and drugs, resettlement, employment and training.
Salvation Army – Edward Alsop Court
18 Great Peter Street, London, SW1 2BT
Tel: 020 7233 0296
Fax: 020 7233 0296
Nearest tube: St. James’ Park
Criteria: Single homeless men aged 18 + with low support needs. Self referrals can come in to speak to referrals manager. Operate a waiting list too.
Broadway 160
160 Coningham Road, London, W12 8BY
Tel: 020 8746 0091
Fax:020 8740 9917
Nearest tube: Shepherds Bush / Goldhawk Road
Criteria: Single homeless people aged 16-60 with support needs around drugs, alcohol or mental health problems. The hostel mainly houses rough sleepers.
St. Mungo’s
113-117 Cedars Road, London, SW4 0PJ
Tel: 020 7720 7377
Fax: 020 7720 1920
Nearest tube: Clapham Common
Criteria: Single homeless people aged 17+ with additional support needs. You will need identification and must be eligible for benefits. Priority given to CAT teams.
Stopover
Farnboro House, 152 Kirkdale, London, SE26 4BB
Tel: 020 8699 1574
Nearest tube: Sydenham or Forest Hill
Criteria: Young single homeless people aged 16-21 with a connection to LB Lewisham, Greenwich or Southwark and who have low to medium support needs. Only 28 day stay.
Merton Action for Single Homeless (MASH)
8 Wilton Road, Colliers Wood, London SW19 2HB
Tel: 020 8543 3677
Nearest tube: Colliers Wood
Criteria: Single homeless people aged 16-21 from LB Merton and the surrounding areas with priority given to those from Merton.
SPEAR Hostel
24 Kew Road, London, TW9 2NA
Tel: 020 8948 5564
Fax:020 8948 8291
Nearest tube: Richmond
Criteria: Single homeless people aged 18+ particularly those who have been sleeping rough. Will accept those with some support needs. Phone or drop-in between 12 noon and 11pm.
Equinox
Joe Richard’s House, 100 Queen’s Road, London, SE15 2QT
Tel: 020 7639 8008
Nearest tube: Queens Road
Criteria: Single homeless people aged 18-65 with medium to high support needs around alcohol, drugs or mental health, particularly those with a local connection.
Look Ahead Aldgate Hostel
7 Dock Street, London, E1 8JN
Tel: 020 7481 1326
Fax: 0207 481 1964
Nearest tube: Aldgate or Aldgate East
Criteria: Single homeless people aged 18-65. Priority given to those with a history of sleeping rough referred by CAT teams. Can accept those with low to medium support needs, including alcohol, drug and mental health needs.
Providence Row – Dellow Centre
82 Wentworth Street, London, E1 7SA
Tel: 020 7375 3915
Nearest tube: Aldgate East
Criteria: Single homeless people aged 21+ with low to medium support needs. Most referrals come through project’s day centre. Contact by phone or call in (24hrs).
Centrepoint
25 Berwick Street, London, W1F 8RF
Tel: 020 7287 9134 / 9135
Fax: 020 7287 9134
Nearest tube: Tottenham Court or Oxford Circus
Criteria: Young single homeless people aged 16 - 21 who are vulnerable and at risk and who have low to medium support needs. Self-referrals after 10am. Maximum stay of 4 weeks.
2008 Westminster City Council. Contact the Council
