Complaints, Reviews, Service Improvement

Complaints, Reviews and Service Improvement

Here you will find information about what to do if you are unhappy with the service you have received or if you disagree with a decision made about your case.

Also, find out how you can help us to improve the Housing Options Service, by getting involved with the Service Improvement Group.

Click on the links in the left hand column to find out more.

Report housing fraud

Help us prosecute fraudsters - how to report a fraud if you suspect someone is claiming housing when they shouldn't be.