Charging check
The following questions will help you understand if you are likely to have to contribute to your care. They are intended as guidelines only and you will need a full financial assessment to establish the level of your financial contribution.
What services do we not charge for?
You will not be charged if you only receive a single service which counts as a preventative service from the following list:
- Bathing equipment
- Home bathing
- Cleaning (heavier housework only)
- Escorting
- Laundry
- Community alarms (includes key holding service)
- People who suffer from Creuzfeldt Jacob Disease are exempt from charges irrespective of their financial circumstances.
What services do we charge for?
- Personal and domestic care (includes hourly and 24 hour care packages)
- Direct Payments
- Putting to Bed
- Home Shopping
If you receive any of the chargeable services listed, the questions and answers below will help you understand whether you are likely to be required to contribute towards them.
Question 1
Do you want to disclose your income?
Answer
If you do not want to tell the Council about your income then you will have to pay the full charge. This is because without any further information, we are unable to calculate your likely charges. If you are happy to disclose your income, then go to Question 2.
Question 2
Are you on income support by itself, without any other benefits?
Answer
If you are on income support, you will need to give us your permission to check your details on the DWP/Pensions Service database. Once we have confirmation that you are on income support, you will not be required to pay any charges towards your care. If you are not receiving income support, then go to Question 3.
Question 3
Do you have savings over £21,500?
Answer
If you do have savings over £21,500 you will need to contribute the full charge to your care which is £13.30 per hour of care you receive. If you have savings under £21,500 you are likely to be charged but will require a full financial assessment so we can calculate how much. If you receive up to four hours of home care services a week, the most you would need to pay is £13.30 per week. If you receive more than fours hours a week, the most you would pay is £13.30 plus £11.30 for every additional hour.
Who do I contact?
For more information, contact:
Home Care Charging Team
8th Floor, City Hall
64 Victoria Street
London SW1E 6QP
Phone: 020 7641 3378
Fax: 020 7641 2557
Minicom: 020 7641 7844
