Adult Services

Benefits

Benefits - what are they?

Some people confuse social services with social security benefits. Social services do not provide money or financial benefits You may be able to get benefits if you are disabled, have a long-term illness, caring responsibilities or are frail because of old age. If you are receiving services from this Department, we can arrange a benefits check for you. This can help by checking that you are getting all the welfare benefits you are entitled to.

How do I get them?

If you are receiving services and would like a benefit check, you should contact the home care charging team who will arrange this for you. Age Concern currently offers this service for us.

If you are of pension age, the Westminster Benefits Advice Team will help make sure you claim all the benefits you are entitled to. They will offer a home visit, benefit advice and information, a check on the benefits you are currently receiving and help with completion of forms. If applicable, they will also help you compete your social services financial assessment for home care services as well as giving general information that might help you to remain independent at home.

Please see our leaflet for more information

Westminster Benefits Advice Team

Age Concern also run advice sessions on benefit entitlement and your income. These are based at their office and at the One-Stop Services. If you are not able to get out of your home, Age Concern may be able to visit you. The DWP (Department of Works and Pensions) also holds a drop in session at Age Concern once a week as well. Or you can contact the DWP directly.

Is there a charge?

You will not be charged for a benefits check from this Department, from Westminster Benefits Advice Team  or from Age Concern Westminster.

Who do I contact?

If you are of pension age:
Westminster Benefits Advice Team
Tel: 020 7941 6906

If you are over 60:
Age Concern Westminster 268-272 Edgware Road, London W2
Tel 020 7724-6930
Drop in sessions –Monday, Wednesday, Friday 9.30am –1pm
DWP Drop In session at Age Concern Monday 1.30 –4.30pm

Chinese speakers only, Covent Garden Day Centre Mondays 2-4pm

Age Concern sessions at One Stop Services:
64 Victoria Street SW1 Wednesday 2-4pm
91-93, Church Street NW8 Thursdays 10am-12.30pm
317, Harrow Road, London W9 Thursday 10am-1pm

All ages:
Charging Team, Children and Community Services Tel 020 7641-3378/3379

DWP- Covering Westminster Area
Pension Applications 0845 300 1084
Pension Credit 0800 99 1234
Disability and Carers Services 020 8795 8400

Useful websites

Department of Works and Pensions
The Pensions Service (part of DWP)
Age Concern Westminster