Confidence in Management
This relates to how confident the last inspecting officer was in a premises' management. It is affected by the attitude and knowledge of the staff and management towards food hygiene. It is also influenced by the presence of adequate systems to manage food safety. A high score in this area reflects a lack of confidence in the management of premises.
Guidance on the Scoring System:-
| 30 | Poor track record of compliance. Little or no technical knowledge. Little or no appreciation of hazards or quality control. No food safety management system. |
| 20 | Varying record of compliance. Poor appreciation of hazards and control measures. No food safety management system. |
| 10 | Satisfactory record of compliance. Access to and use of technical advice either in-house, from trade associations and / or Guides to Good Practice. May have satisfactory documented food safety management system. |
| 5 | Reasonable record of compliance. Technical advice available in-house or access to and use of technical advice from trade associations and / or Guides to Good Practice. Have satisfactory documented procedures and systems. Able to demonstrate effective control of hazards. Will have satisfactory documented food safety management system. Audit by Food Authority confirms general compliance with documented system. |
| 0 | Good record of compliance. Access to technical advice within organisation. Will have satisfactory documented HACCP based food safety management system which may be subject to external audit process. Audit by Food Authority confirms compliance with documented management system with few/minor non-conformities not identified in the system as critical control points. |