Frequently Asked Questions

Frequently Asked Questions

Here in the Food Team we understand how difficult it is for businesses to implement good food hygiene standards during your operations. To help you along the way we have devise some of the frequently asked questions we receive.

New Business

• What do I need to start a food business?
• Do I need planning permission?
• Can I run a food business from home?
• My business will be near residential property.  Are there any special measures I need to take?
• What guidance documents do you recommend?
• Where can I get additional advice on food safety issues?

Visits from the Council

• Why do you have to visit my food business?
• What can I expect when an inspection is carried out?
• What will happen if an officer finds problems with food hygiene at my business?
• What happens is a complaint is made againt my business?
• Can the Council close down a food business which doesn't comply with hygiene standards?

Running Your Business

• What has changed in the new food hygiene legislations?
• What measures do I need to control pests?
• Why is it important to keep raw and cooked/ ready to eat foods seperate?
• Do staff need to do refresher training courses?
• Do food handlers need to wear hats and hairnets?
• Where can I purchase thermometers for my business?

General Interest

• The Corner shop I use is not very clean/ tidy - Can the Council send someone round to inspect?
• What should I do if I find insects in my food?
• I have become ill after eating at a local restaurant - What should I do?
• What can you do about a case of food poisoning?
• Is it illegal for a shop to have 'out-of-date food on display?
• Does a restaurant need to provide toilets for their staff?
• Does a restaurant have to have tap water available?